Metrify Terms of Service

Effective date: July 3, 2026 · Last updated: July 3, 2026

These Terms of Service ("Terms") govern your access to and use of the Metrify mobile application and the backend services that power it (together, the "Service"), operated by Metrify ("Metrify," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

Metrify is a fitness and nutrition tracking application with an AI-powered assistant. It lets you log food, exercise, workouts, weight, and sleep; look up foods by search or by scanning a product barcode; optionally connect Apple Health or Health Connect to import health data into the app; set goals; view progress analytics; and interact with an AI assistant that can read and (with your confirmation) write your fitness data. Your fitness data is stored locally on your device, as described in the Privacy Policy.

The Service is under active development. Features may be added, changed, or removed at any time, including features described in these Terms as planned.

2. Eligibility

You must be at least 13 years old (or the higher minimum age required in your jurisdiction, such as 16 in parts of the EU) to use the Service. By using the Service, you represent that you meet this requirement and have the legal capacity to enter into these Terms. If you are under 18, you must have permission from a parent or legal guardian.

3. Your Account

You need an account to use the Service. You agree to provide accurate information, keep your credentials secure, and notify us promptly of any unauthorized use. You are responsible for all activity under your account. You may sign in with email and password or via a supported identity provider (e.g., Google or Apple). We may suspend or terminate accounts that violate these Terms.

4. NOT MEDICAL ADVICE — Health Disclaimer

Metrify is a general wellness and informational tool. It is not a medical device and does not provide medical, nutritional, or professional health advice, diagnosis, or treatment.

• Calorie targets, calorie-burn estimates, macronutrient breakdowns, goal projections, trends, and all AI assistant responses are estimates generated from formulas, reference data, and AI models. They may be inaccurate, incomplete, or inappropriate for your individual circumstances.
• Always consult a qualified healthcare professional before starting any diet, weight-management program, or exercise regimen, and before acting on any information from the Service — especially if you are pregnant, have a medical condition, have a history of disordered eating, or take medication.
• Never disregard professional medical advice or delay seeking it because of something you read in the Service.
• If you experience symptoms of a medical emergency, call your local emergency number immediately. If you are struggling with disordered eating, please seek help from a qualified professional or a recognized support organization.

5. AI-Generated Content

The Service's chat assistant, photo-based food recognition, and related features use artificial intelligence (including third-party large language models). You acknowledge that:

• AI output may be inaccurate, incomplete, or misleading ("hallucinations"), including misidentified foods, wrong nutritional values, and flawed advice. You are responsible for reviewing AI output before relying on it.
• Actions the assistant proposes that modify your data (logging, editing, deleting, changing goals) require your confirmation in the app, and you are responsible for the actions you confirm.
• Your chat messages, submitted photos, and the fitness data the assistant reads to answer you are processed by our AI provider as described in the Privacy Policy.
• AI features are subject to usage limits (Section 8).

6. Your Content and Data

You retain all rights to the data you create in the Service (logs, custom foods, custom exercises, workout templates, photos, and chat messages — "Your Content"). You grant us a limited, non-exclusive, worldwide, royalty-free license to host, transmit, and process Your Content solely to operate, secure, and improve the Service (for example, relaying a chat turn to the AI provider). This license ends when the relevant content is deleted, except for transient copies in backups or logs that are purged in the ordinary course.

Most of Your Content is stored only on your device. You are responsible for safeguarding your device and any backups. Because Your Content is stored on your device, we cannot recover local data that is lost, including through uninstalling the app or losing your device.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Probe, scan, or test the vulnerability of the Service, or bypass authentication, rate limits, or usage quotas
• Reverse engineer, decompile, or extract the source code of the Service except where such restriction is prohibited by law
• Scrape, bulk-export, or redistribute the food catalog, knowledge base, or other Service content
• Use the Service to attempt to extract or misuse the underlying AI models, including prompt-injection attacks
• Impersonate others, misrepresent your affiliation, or create accounts by automated means
• Interfere with or disrupt the Service or its infrastructure
• Use another user's account without permission

8. Free Tier, Quotas, and Subscriptions

Quotas. AI chat usage is limited per day by account tier (e.g., a free daily allowance and a larger paid allowance). Quotas, tiers, and feature availability may change. When you reach a quota, the relevant feature is unavailable until the quota resets.

Subscriptions. We offer an optional paid Premium subscription (monthly and annual plans) that raises your daily AI chat allowance. Subscriptions are sold and processed through the Apple App Store or Google Play and managed via RevenueCat, on the following terms:

• Prices are shown in the app before you purchase and may vary by region. Subscriptions auto-renew for the same period at the then-current price until cancelled.
• Payment is charged to your App Store or Google Play account at confirmation of purchase and again at each renewal.
• You can cancel anytime through your App Store or Google Play account settings; cancellation takes effect at the end of the current billing period, and you keep Premium until then. Deleting the app does not cancel a subscription.
• You can restore an active subscription on a new device from the paywall's "Restore purchases" option.
• Refunds are handled by the applicable app store under its policies; we do not process refunds directly except where required by law.
• We may change subscription prices or what's included in each tier with notice; changes apply on your next renewal.

Rewarded ads (when offered). We may offer free-tier users the option to watch a video ad in exchange for additional chat turns. This will always be optional.

9. Third-Party Services and Data Sources

The Service depends on third-party providers (authentication, AI models, crash reporting, app stores, device health platforms such as Apple Health and Android Health Connect, and — when available — payment processing and ad networks). Their availability is outside our control, and their services are governed by their own terms. Sign-in providers (Google, Apple) and platform health integrations are subject to their respective terms and your device permissions.

The food catalog includes data derived from the U.S. Department of Agriculture's FoodData Central (public domain) and from Open Food Facts (© Open Food Facts contributors), used under the Open Database License (ODbL) v1.0. Barcode lookups for products not yet in our catalog query Open Food Facts and USDA FoodData Central with the barcode number only. Nutritional data is provided as-is and may contain errors; verify packaging labels for anything critical (e.g., allergens).

10. Intellectual Property

The Service — including the app, backend, design, branding, the Metrify name and logo, the curated knowledge base, and all content other than Your Content — is owned by us or our licensors and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app on your personal devices for your own non-commercial use, subject to these Terms and any applicable app-store terms. No other rights are granted.

Feedback you submit (suggestions, feature requests, bug reports) may be used by us without restriction or compensation.

11. Termination and Account Deletion

By you. You may stop using the Service at any time and may delete your account in-app (Profile → Danger Zone → Delete Account). Deletion permanently removes your server-side records and authentication account and wipes the app's local data, as described in the Privacy Policy. Deletion is irreversible.

By us. We may suspend or terminate your access (with or without notice) if you violate these Terms, create risk or legal exposure for us, or if we discontinue the Service. Where practicable, we will give reasonable notice so you can export or record your data.

Sections that by their nature should survive termination (including Sections 4, 5, 6, 10, 12, 13, 14, and 15) survive.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT CALORIE, NUTRITION, OR EXERCISE DATA IS ACCURATE; OR THAT AI OUTPUT IS RELIABLE. THE SERVICE IS PRE-RELEASE SOFTWARE UNDER ACTIVE DEVELOPMENT AND MAY CONTAIN DEFECTS, AND DATA LOSS IS POSSIBLE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METRIFY AND ITS DEVELOPERS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, GOODWILL, OR HEALTH OUTCOMES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY U.S. DOLLARS (US $50).

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

14. Indemnification

You agree to indemnify and hold harmless Metrify and its developers, affiliates, and service providers from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Service, or your violation of any law or third-party right.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Hunterdon County, New Jersey, and you consent to their jurisdiction, except that either party may bring an individual claim in small-claims court. To the extent permitted by law, both parties waive the right to a jury trial and to participate in a class action.

16. Changes to These Terms

We may update these Terms as the Service evolves — including when planned features such as subscriptions or rewarded ads launch. We will post updated Terms with a new effective date and, for material changes, provide notice in the app. Continued use after changes take effect constitutes acceptance.

17. Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Apple and Google are not parties to these Terms and have no obligations regarding the Service, but are third-party beneficiaries of this sentence to the extent required by their app-store terms.

18. Contact

Questions about these Terms:

Email: support@metrify.fit